Shipping and Delivery
Domestic and International Shipping
Domestic Shipping (Singapore)
We strive to dispatch purchases within 3 working days after receipt of payment. Purchases are shipped via Singpost (Smartpac or Registered mail) or local courier with tracking provided for all orders. Customers will receive an sms or email to notify you of when your order is scheduled for shipment/delivery.
We offer free shipping for orders above $50, otherwise a flat rate of $5 applies.
Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two or more distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
International - we ship worldwide!
Shipping fees to most countries will automatically be calculated during the payment process. Orders are shipped via a reputable International Courier (with tracking). If you are unable to select a shipping method for your country, kindly contact us.
All packages come with standard limited liability insurance. To top up to full insurance, please contact us directly at enquiries@13thirteen.com.sg